This template was deployed to a learning experience team after being used for a large-scale technology rollout across the organization.
Problem:
Consultants and designers utilized AirTable to track high level deliverable progress, however tracking scope creep and lower-level deliverables was too time consuming.
Senior leadership wanted visibility into the entire project plan.
Multiple designers were simultaneously working on deliverables, but not all had access to AirTable.
Solution:
Created a collaborative designer project plan breaking down each deliverable into the smaller required deliverables/tasks.
Utilized tab for the original scope and module plan, and an additional tab for the module project plan to show differences and scope creep easily.
This document was attached to AirTable giving leadership visibility and real time data.
Lead designer updated big deliverable progress in AirTable and reported back risks based on this more detailed project plan.
Template was deployed to the entire team for use in future large projects and curriculums.
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This new approach was presented to C-Suite representatives and approved for slow roll out and adoption across a Global organization supporting offices in 19 countries with approximately 3500 employees.
Problem:
Delivering content and courses based on proficiency levels was taking too long.
Content existed, but it wasn't consumable or easily accessible.
Subject Matter Experts (SMEs) were giving us information through all proficiency levels for each topic.
Documenting processes were taking up more time than expected.
Solution:
Work as consultants to bring together Operations and Client Facing teams to curate content.
Work on Global courses surrounding business offerings.
Gather process documentation from Operations to work with Client Facing SMEs to create customized processes, with regional differences if needed.
Consult on content creation to apply Learning Theories and step in as needed to enhance Learning solutions.
Work on each topic through all Proficiency Levels.
As a Global company that adopted SharePoint and worked on breaking down silos, I created templates distributed across all departments for Learning & Resources pages.
Problem:
Unsure of where to find resources with new technology.
Content was migrated but not organized.
Learners/users were discouraged after too many clicks to access the necessary materials.
Client Facing departments were struggling to utilize their SharePoint pages and the current design wasn't meeting their needs.
Solution:
Create a Global Learning & Resources page for pertinent all company information that also serves as a hub or link to access all other department's Learning Pages.
Deploy a template to all departments to help organize learning content.
Work with Client Facing teams to revamp their SharePoint page to better fit their needs.