E-Learning

*Much of my work is proprietary. Below you will mainly see snapshots from courses with the purpose, outcomes, tools, and highlights of courses. *

Click on the image to view the course

Rise Sample

This course was created for Microsoft- tenured support agents to troubleshoot SharePoint Online issues more effectively using their available resources. This is the first module in a five-part series.

Tools used: Rise 360, Articulate Storyline, Powtoon, Camtasia, Murph AI, SnagIt

Highlights:

Flip card interactions for expanded information with handmade graphics
Powtoon overview video of a process
Powtoon video with VO reinforcing the process using a real-world scenario
Multiple interactive Storyline interactions
Four-part Storyline series to reinforce content using a commonly seen customer issue

Click on the image to view the course

Rise Sample

This course was created for Microsoft- tenured support agents to troubleshoot SharePoint Online issues more effectively using their available resources. This is the first module in a five-part series.

Tools used: Rise 360, Articulate Storyline, Powtoon, Camtasia, Murph AI, SnagIt

Highlights:

Flip card interactions for expanded information with handmade graphics
Powtoon overview video of a process
Powtoon video with VO reinforcing the process using a real-world scenario
Multiple interactive Storyline interactions
Four-part Storyline series to reinforce content using a commonly seen customer issue