This course was created for Microsoft- tenured support agents to troubleshoot SharePoint Online issues more effectively using their available resources. This is the first module in a five-part series.

Tools used: Rise 360, Articulate Storyline, Powtoon, Camtasia, Murph AI, SnagIt

Highlights:

• Flip card interactions for expanded information with handmade graphics

• Powtoon overview video of a process

• Powtoon video with VO reinforcing the process using a real-world scenario

• Multiple interactive Storyline interactions

• Four-part Storyline series to reinforce content using a commonly seen customer issue

A mandatory training course created on HIPAA Privacy rules for a hospital.

Tools used: Articulate Storyline 360

Highlights:

• Interactive card sort with immediate feedback to engage the learner

• Knowledge checks throughout the course to keep learners attention

• Interactive on screen buttons and flip cards to engage the learner and give more information

• Real life examples and scenarios that could happen

A training on Human Rights Awareness designed from the viewpoint of an oil and gas company.

Tools used: Articlate Storyline 360

Highlights:

• Flip card interactions for expanded information

• Variables that require learners to visit all information before continuing

• Images intended to convey topic information

• End of course Knoweldge check with a passing score requirement

A training on creating rules for your inbox using Outlook. This was created as a work sample for a job interview using public facing information and personal experience with Outlook. This sample is just a quick introduction, with knowledge checks, that could be turned into a complete and comprehensive course.

Tools used: Articlate Storyline 360

Highlights:

• Input from learning and recall using variables

• Sliding bar with layers to show a process

• Varied knowledge check questions aligned to objectives

This course was created for a licensed grower who wants to branch out to do educational seminars. The grower began to take on more of a consultant role with their patients and saw the opportunity to enhance profits by creating a course that can be sold to patients.

Tools used: Rise 360

Highlights:

• Flip card interactions for expanded information

• Images intended to convey topic information and highlight important statements

• Accordian style information and checklists to chunk information